Privacy Policy

Last updated: March 2026

1. Data Controller

Cytria
Switzerland
Email: privacy@cytria.com

2. Data We Collect

We collect only the minimum data necessary for providing our AI automation services:

  • Contact information (name, email, company) when you reach out to us
  • Usage data for service improvement (anonymized)
  • Technical data (browser, device, IP address - anonymized)

3. How We Use Data

  • To provide and improve our AI automation services
  • To respond to your inquiries
  • For security and fraud prevention
  • To comply with legal obligations

4. Data Storage

All data is stored in Switzerland (GDPR compliant). We implement industry-standard encryption and security measures. Data is never sold to third parties.

5. Your Rights (GDPR)

  • Right to access your data
  • Right to rectification
  • Right to erasure ("right to be forgotten")
  • Right to data portability
  • Right to object to processing

To exercise these rights, contact us at privacy@cytria.com

6. Cookies

We use minimal cookies - only essential technical cookies for site functionality. No tracking or advertising cookies. You can disable cookies in your browser settings.

7. EU AI Act Compliance

Our services are designed to comply with the EU AI Act. We maintain transparency in AI decision-making and provide human oversight capabilities.

8. Contact

For privacy concerns, contact: privacy@cytria.com